Shipping countries & costsUpdated 2 months ago
SHIPPING PROCESS
Orders are processed as quickly as possible, usually within 1-2 business days at our warehouse in Nevada (USA orders) or Surrey (CAN orders.) During peak season (Nov to Jan), orders can take slightly longer to process.
Orders ship Monday through Friday, excluding holidays.
We ship via:
USA
- FedEx
- USPS
- DHL
- UPS
CANADA
- Canada Post
- Loomis
- Purolator
- FedEx
Please ensure the shipping address selected can receive all forms of shipment.
Delivery time depends on your location and shipping method - usually 2 to 7 days.
Please contact Customer Service with any shipping questions.
SHIPPING COUNTRIES
Freight Forwarders: éS does not ship to Freight Forwarders under any circumstances.
SHIPPING COST
Continental United States (48 contiguous states)
| Order Subtotal | Shipping Method | Cost | Estimated Delivery |
|---|---|---|---|
| $0.00 – $74.99 | Ground | $8.95 | 3–10 business days |
| $75.00 and up | Ground | Free | 3–10 business days |
Hawaii & Alaska
| Order Subtotal | Shipping Method | Cost | Estimated Delivery |
|---|---|---|---|
| $0.00 – $99.99 | Air Shipping | $34.99 | 7–21 business days |
| $100.00 – $199.99 | Air Shipping | $39.99 | 7–21 business days |
| $200.00 and up | Air Shipping | $49.99 | 7–21 business days |
ORDER AND SHIPPING CONFIRMATION
Order Confirmation Email: Sent within 30 minutes of placing your order.
Shipping Confirmation Email (with tracking number): Sent 1 business day after your order ships.
Didn’t receive your order confirmation or tracking details? Please check your spam/junk folder or contact Customer Service.
HOW LONG WILL IT TAKE UNTIL MY ORDER IS DELIVERED?
Our warehouse will process and ship orders Monday through Friday. Orders typically ship within 1–2 business days.
Orders placed on Friday will ship the following Monday.
Tracking information may take up to 72 hours to update.
Expedited shipping begins once your order leaves our warehouse, not when payment is completed.
Please note: delivery times are estimated and may be delayed by shipping carriers, holidays, or other circumstances beyond our control.
CAN I SHIP MY ORDER TO A MILITARY ADDRESS OR P.O. BOX?
Unfortunately, we cannot ship to APO/FPO addresses or P.O. Boxes.
WHAT HAPPENS IF I AM NOT AT HOME DURING DELIVERY?
Packages will be left at the delivery address. Please ensure shipping address is secure as we are not responsible for lost or stolen packages.
TRACK MY ORDER
Once your order has been placed and processed, you will receive a confirmation email that includes:
- Your order details
- A tracking number
- A link to track your shipment
Please note:
Tracking information may take 2-3 days to become active. If there are no updates right away, please check back later.
You can track your order in two ways:
- If you have an account: Log in and go to My Account to track your order.
- If you don’t have an account: Use our Tracking Order Tool. This will take you to the carrier's website.